ResilienceThe deep understanding born of engagement and insight allows organisations avoid wasted time and resources on theoretical or assumed scenarios. In fast changing and complex environments, anticipatory awareness replaces scenario planning as the most cost effective, productive and resilient approach to organisational management, allowing you to do more with less. (more...)
InsightWith context supplied by the story teller at the time their story was contributed, their anecdote becomes your data. With our powerful, fast, and extremely user-friendly analysis tools, we can discover the current and emergent patterns of belief and behaviour in your stakeholder community, supported by copious 'hard' and 'soft' evidence-based data. Through the distributed intelligence of your stakeholders, even the weak signals of opportunities or threats can be seen and acted on, before they can become a surprise. (more...)
EngagementListening to the stories your customers, staff or stakeholders tell about your organisation, program or policies allows you to gain a 360 degree view of how your organisation is perceived. When Cognia collects your stakeholder's anecdotes, we do so with a revolutionary pre-hypothesis narrative collection method, that reveals what's really important to them, and why; without presumption, or third-party interpretation. (more...)
New thinking for new times.
The world is changing. In the space of just a single generation, society has internationalised, placing us in a complex and fast-moving web of global interactions. Financial, social and environmental events that were once localised to a region, state or continent now reverberate around the world, impacting and shaping our economic, social and environmental landscape in surprising ways.
Cognia provides tools to navigate the impacts of change in three ways: We powerfully connect you with the values, beliefs and motivations of your customers, staff or stakeholders, allowing you to see the world through their eyes: We identify the current and emerging patterns of attitudes or beliefs in your customer, staff or stakeholder group, discovering the patterns of behaviour as they are forming; and we help you to design cost effective responses to meet them.
Cognia provides tools to navigate the impacts of change in three ways: We powerfully connect you with the values, beliefs and motivations of your customers, staff or stakeholders, allowing you to see the world through their eyes: We identify the current and emerging patterns of attitudes or beliefs in your customer, staff or stakeholder group, discovering the patterns of behaviour as they are forming; and we help you to design cost effective responses to meet them.
Cognia's tools and methods can be used as a stand alone approach, or in support of conventional techniques.
Effective in complex or uncertain situations, but equally effective in everyday use, the tools and methods have proven highly effective in areas such as:
◦ Research
◦ Customer insight
◦ Employee satisfaction
◦ Cultural mapping
◦ Weak signal detection
◦ Event learning
◦ innovation programs
◦ Living oral histories
◦ Knowledge management
◦ Cross-silo information sharing
◦ Real time scenario planning
◦ Impact measurement
◦ Ethical auditing
◦ Mass consultation
Cognia are accredited
practitioners of the
methods
practitioners of the
methods
What we do